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Redeem your Ferrera gift

All the information on how to redeem your Ferrera gift voucher

Frequently Asked Questions

Gift vouchers cannot be combined with other current promotions or discounts. Each voucher can be used only once and is not refundable.

If the value of your purchase is less than the balance on the gift card, the remaining amount will remain available in your account for future purchases. You can use the remaining balance on another occasion until it is depleted.

If the total amount of your purchase exceeds the balance on your gift card, you will have to pay the difference using another payment method available in our online store.

Currently, you can only redeem one gift card per transaction. If you have multiple gift cards, we recommend using them on different purchases.

Vinos & Gourmet Gift Card: No expiration date

Gift Card Experiences: 180 days from the date of purchase

Gift Card Accommodation: 11 months from the date of purchase

No, gift cards and vouchers are non-refundable and cannot be exchanged for cash. You must use them to enjoy our experiences or products.

Yes, our gift cards and vouchers are transferable. If you decide to gift your card or voucher to someone else, simply provide them with the unique code, and they will be able to redeem it through our website.

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Terms & Conditions

Demati supplies products listed on the Demati, and Demati websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

The Terms and Conditions apply to your use of any Demati website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

The headings in these Conditions are for convenience only and shall not affect their interpretation.

We recommend that you print and keep a copy of these Terms and Conditions for your future reference...